Effective date: October 15, 2026
Shipping and delivery
ASHRINDA cares about your products arriving safely and a clear ordering experience from purchase to delivery. Orders are prepared after confirmation. We may contact you to confirm details needed for shipping.
Carrier and delivery time
ASHRINDA delivers to areas served by Velox. Delivery depends on the destination and carrier. The available estimate will be communicated when ordering; delivery generally takes between one week and ten business days.
Shipping charges
Shipping charges are determined before ordering and shown in the order details or during checkout.
Tracking and delays
ASHRINDA may contact you or provide tracking information where available. If a delay occurs beyond our control, we will seek to follow up on the shipment and communicate available updates.
Delivery information and enquiries
Please ensure your phone number and delivery address are accurate. Contact ASHRINDA through the official channels shown on the website for shipping enquiries.
Shipping promotions
Free shipping is not a permanent entitlement. It may be offered as an active promotion under the value and conditions displayed when ordering. The promotion may be changed or ended later.
Shipping charges in EGP
- Cairo: 70 EGP
- New Cairo, Rehab, Shorouk, Badr, Madinaty, Mostakbal, Helwan: 75 EGP
- Giza: 75 EGP
- Outer Giza: October, Hadayek Al Ahram, Kerdasa, El Saff, Oseem, Saft El Laban, Nahia, Badrashin, Qanater, Manshaet El Qanater, Manashi, Abu El Nomros: 85 EGP
- Alexandria, Dakahlia, Gharbia, Qalyubia, Monufia, Sharqia, Beheira, Port Said, Suez, Damietta, Ismailia, Kafr El Sheikh: 80 EGP
- Faiyum, Beni Suef, Minya, Asyut, Sohag, Qena, Luxor, Aswan: 95 EGP
- Matrouh, New Valley, North Coast, South Sinai: 130 EGP
The base shipping rate includes up to 3 kg; an additional EGP 10 applies per extra kilogram.